Transparency

Transparency is based on a shared commitment to improve the health care of all patients in Oregon. It means being accountable for our actions, not just our good intentions. Oregon hospitals work everyday to improve quality outcomes, to not only meet, but also exceed targeted results.

Oregon Hospital Guide

In May 2015, OAHHS launched OregonHospitalGuide.org, a website that displays hospital data on a user-friendly platform. The site is specifically designed to make complex information understandable and accessible to all Oregonians. This website will grow over time.  

Price Transparency

In Spring 2015, OAHHS launched its price transparency initiative. The initiative has three key elements, all of which focus on giving consumers pricing details in advance of a visit to a hospital for a procedure:

  • Legislation calling for a new state-run website displaying median prices paid for procedures at hospitals. This website will give patients the ability to understand and compare the typical cost of the most common procedures across hospitals.   
  • Working with insurers via the Oregon Health Leadership Council (OHLC) to help patients who have insurance to understand what their out-of-pocket expenses will be. 
  • A commitment by Oregon’s hospitals to assist Oregonians who are paying for their own care (or for out-of-network services not covered by their health plan) in getting a good-faith estimate from any hospital for the cost of a scheduled procedure upon request. Learn more about this effort in the "Patient Friendly Billing" section below.

​To read more about price transparency, click here.

Patient Friendly Billing

Oregon's community hospitals are committed to providing patients who are payinig for their own care with good-faith cost estimates for scheduled procedures. OAHHS has developed a set of recommended standards for hospitals when providing these estimates for self-pay and out-of-network patients. 

Community Benefit

The Oregon Office of Health System Research & Data releases an annual report on Oregon hospital community benefit data. To access the latest report, click here.

To read about OAHHS's Community Benefit Policy Package, launched in Spring 2015, click here.

Patient Experience

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a national, publicly reported survey of patients’ perspectives of hospital care. HCAHPS (pronounced “H-caps”), measures patients’ perceptions of their hospital experience. Patient satisfaction at Oregon hospitals can be found by clicking here and choosing the “Patient Experience” measure. Additionally, the U.S. Department of Health and Human Services features Hospital Compare, a website where you can search for hospitals by location and compare them on patient experience, including communication with nurses and physicians, timely help, pain management, cleanliness, and others.

State Reports

Policy Team

Sean Kolmer, MPH
Senior Vice President of Policy & Strategy
skolmer@oahhs.org

Danielle Meyer, MSS
Director of Public Policy
dmeyer@oahhs.org

Rebecca Pawlak, MPH
Director of Public Policy
rpawlak@oahhs.org